In our service as a Data Processor, we collect Personal Information from Data Controllers in several ways:
We may collect the following types of personal information from you:
We may also use your Personal Information where necessary for us to comply with a legal obligation, including to share information with government and regulatory authorities when required by law or in response to legal process, obligation, or request.
We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose your Personal Information to government or law enforcement officials or private parties as we believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.
We will request your consent before we use or disclose your Personal Information for a materially different purpose than those set forth in this Policy.
We may use the information we collect or receive to communicate directly with you. We may send email marketing communications about Acho. If you do not want to receive such email messages, you will be given the option to opt out. We will try to comply with your request(s) as soon as reasonably practical. Additionally, even after you opt out from receiving marketing messages from us, you will continue to receive administrative messages from us regarding our Services (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).
In addition, you may opt out of allowing third-party online advertising networks to collect information from our Site by adjusting the browser settings on your computer or mobile device. Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking tools.
Acho cares about the security of your Personal Information, and we make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of your Personal Information. We maintain organizational, technical, and administrative procedures designed to protect your Personal Information against unauthorized access, deletion, loss, alteration, and misuse. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you believe that your interaction with us is not secure, please contact us immediately.
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Acho. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to the Acho Service, such as single sign on. Acho is not responsible for the functionality or security measures of any third party. Upon becoming aware of a breach of your Personal Information, we will notify you as quickly as we can and will provide timely information relating to the breach as it becomes known in accordance with any applicable laws and regulations or as is reasonably requested by you.
Designated members of our staff may access Personal Information to help our customers with any questions they have, including help using our Services, investigating security issues, or following up on bug fixes with a customer. This activity is logged in our system for compliance, and we maintain different levels of access for its employees depending on their role in our company.
Except as set out below, we do not sell, trade, or otherwise transfer to outside parties your Personal Information.
We may share your Personal Information with other companies owned by or under common ownership as Acho, which also includes our subsidiaries (i.e., any organization we own or control).
We may disclose your Personal Information to third-party service providers (for example, payment processing and data storage and processing facilities) that we use to provide the Services.
We limit the Personal Information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such Personal Information.
We may contract with third-party service providers to assist us in better understanding our Site visitors.
These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
In particular, we may release your Personal Information to third parties as required to (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our Terms of Service, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of Acho, its users or the public as required or permitted by law and (v) detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues.
If you enable a public sharing of your Acho applications, any information or content that you voluntarily disclose in your application becomes available to the public. If you remove information that you posted to the Services, copies may remain viewable in cached and archived pages of the Service, or if other users of the Services have copied or saved that information.
In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a merger, reorganization, joint venture, assignment, sale, or change of ownership, we may share Personal Information for the purpose of facilitating and completing the transaction.
If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. If we transfer your Personal Information from the E.U. and process it in the United States, we do so in accordance with applicable law. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements, to enforce our agreements or comply with our legal obligations).When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing, until deletion is possible.When processing Customer Content on behalf of our customers, we will retain Customer Content for as long as our customer instructs us to and/or as required by applicable law.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Mixpanel is provided by Mixpanel Inc
You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/
The Services may provide the ability to connect to other websites. These websites may operate independently from us and have their own privacy policies and notices, which we suggest you review. If the linked website is not owned or controlled by us, we are not responsible for its content, or the privacy practices.
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
Other rights you have include the rights to:
Residents of the European Economic Area and Switzerland: The Data Protection Officer can be contacted at
135 Beaver Street, Waltham, MA
Last Updated: Mar 23nd, 2022